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Airtel 3G is way too slow…slower than 2G

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Location/place: Coimbatore, Tamil Nadu

Name of company/service: Bharti Airtel

My 3G internet connection on Airtel no 8015634707 is way too slow (2G speed only)! I am facing this problem since last 20 days, have registered complaint regarding this on customer care cell ( complain ref no. C3GSP30225859598 dated 2/24/2013) but nothing has been sorted till date. Mere assurances given from cust. care cell for resolution of this problem. Also their resolution is only 3G is already active on your number and nothing to solve my issue. This is ridiculous really! I will have to think of Mobile portability soon it seems! Kindly address to this issue pls asap

Comments

4 responses to “Airtel 3G is way too slow…slower than 2G”

  1. Linson Avatar
    Linson

    Pls contact me on my mobile no. 8015634707 or email me at [email protected]

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste(8015634707),

    This is to inform you that your concern listed on 25 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste(8015634707),

    Further to our discussion dated 25 Feb. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  4. Airtel Presence Avatar
    Airtel Presence

    Namaste(8015634707),

    We would like to inform you that your concern listed 25 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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