Aircel is big cheater

Location/place: Kolkata

Name of company/service: Aircel

Really Aircel is totally a fraud company and i also advice to my friend and family don’t take Aircel connection.

Go for Vodafone or Airtel

I have aircel prepaid connection number 9804007272 from kolkata. Since last months i am unable to use 3G Internet. I have recharged of Rs. 399 but the aircel service provider did not give any usage.

Sim was activated on 27 March 2013. I have recharged Rs. 399 for 3G Internet usage of 2 GB and i was unable to check my Internet usage, when i called to customer-care they asked me to dial *122*011#
When i dialed *122*011# it shows (Your number does not have any High Speed Data Quota attached. recharge with 3G PI Smart to get high speed 3G Data)

Again i called to customer care they asked me to dial *400#, when i dialed *400# it shows (Remaining Volume: 3G=0.00 MB limited 3G val upto- and 2G = 185.34 MB. limited 2G val upto-)

I am really disappointed by aircel and even they deduct my balance unnecessary, i am afraid to recharge top-up. The customer care people are playing fraud by avoiding calls or with silly excuses.

Require immediate attention.


Comments

One response to “Aircel is big cheater”

  1. Hi ,

    Thanks for writing in to us. We apologize for the inconvenience caused to you.
    This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
    At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

    You can also get in touch with us at https://twitter.com/Aircel or you can write to [email protected]

    Warm regards,

    Team Aircel India

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