AGAIN AND AGAIN Deduction of balance

Location/place: jodhpur

Name of company/service: reliance

Mere mobile no par 6 month ka CAMBO INTERNET PACK HAI,jo har mahine ki 7 tarikh ko renew ho jata hai or 6 tarikh ko expire ho jata .PAR 7 tarikh ko maine night me 12 baje ke bad net chalaya to Mera main balance deduct ho gaya.Jab maine reliance curstore care me phone kiya to unhone bataya ki next renew hone me 2 hour ka time liya jata hai.TO MAI PUCHHta hu ki exipre karne me 2 hour late nahi karte to renew karne me time kyo lete hai .OR TIME lete hai to pahle hi suchna kyo nahi dete ,direct balance kat lete hai.
THIS IS NOT ONLY MY PROBLEM .