Location/place: Mumbai
Name of company/service: Sony Ericsson
Dear Sir,
I have submitted my Sony Ericsson Xperia Mini PRO (SK17i) at the following service centre on 4th of June 2012 under warranty for touch screen problem:
SAP Mobile service Centre, Shop no. 2, Chandan Mansion, Gokhale Road, opp. Portugese Church, Dadar (W), Mumbai
Work order number : SE31248810829
They had promised that i will get the phone back in 7-10 days but it has been more than 55 days now and i still have not received my phone yet nor do i have any clarification on when i will get it.
I have also contacted Sony ericsson Customer care to seek help but even from them i got a pathetic response and false commitments various times.
Ticket ID no: 93193346
Complaint no: SES126006416
Feeling cheated and With very much frustration i am writing it to you for your support.
Thanking you in anticipation
Regards,
Nilesh Narvekar
9699666885/9867291189
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