Actual Claim after joint inspection by the competent authority of Mahindra Company and Insurance Company

Location/place: Korba Chhattisgarh

Name of company/service: Shriram Transport Finance Company (STFC)

I have the insurance of Mahindra Bolero with STFC (SHRIRAM TRANSPORT FINANCE COMPANY) bearing Policy No.-10003/31/12/435786; Code:-3599861, Registration No. Of the vehicle CG 12 Y 0559.
I have met with an accident on 7/05/12 with the above vehicle. Till now my vehicle is under
repair by Mahindra Auto Centre KORBA. Mahindra Auto Centre KORBA (CHHATTISGARH) even didn’t calculated the gross repaired amount of the vehicle, but Shriram Transport Finance Company have submitted the claim amount of (Rs.117932;Rupees One Lac Seventeen Thousand Nine Hundred Thirty Two only).When the vehicle is under repair & Mahindra Auto centre haven’t submitted the bill as yet. I am surprised to know that how the insurance company have manage to submit the claim amount of (Rs.117932;Rupees One Lac Seventeen Thousand Nine Hundred Thirty Two only), & how the Shriram Transport Finance Company have sanctioned the claim amount of the vehicle? Mahindra auto centre have given the estimated amount of (Rs.231366;Rupees Two Lac Thirty One Thousand Three Hundred Sixty Six only) for repair of the vehicle. I was astonished to know that the Claim amount of the vehicle has been made very earlier without the actual estimation of the Mahindra workshop.
Due to this I am suffering lots of Problem which hampers my daily lots of time, & money.

I, therefore request you to take necessary action against them, & arrange to pay me the actual amount when the Mahindra will submit the actual bill after necessary repair.