activation of micro SIM

Location/place: Mumbai

Name of company/service: Vodafone

Dear Sir,

I want to highlight the harassment that I have faced due to the wrong guidance given by the customer representative at the Vodafone store of andheri east, JB nagar, besides Kohinoor hotel.

My corporate mobile is 99300 65787, I had visited them yesterday to activate my micro SIM. They gave me micro SIM and assured me that it will be activated within 4 hours, they also took away my SIM card so all my calls is blocked.

The number written behind micro SIM is 89912 00015 302 15 393 5

My authorizing person Ajit Gandhi has sent an approval email to [email protected] on Aug 4 at 5 pm, still Vodafone has not activated my micro SIM

My micro sim has not been activated till now,I have made atleast 20 calls to various Vodafone helplines , I am now told that they need authorization from my corporate.

I want to know why was I not informed of this process when they took away my SIM card, I am losing my business calls because my SIM card is deactivated. Now they are telling me to visit Vodafone store or do this or that. This is the BIGGEST harassment that I am facing due to Vodafone. I think it is a punishment to be a customer of Vodafone.

Please activate my micro SIM at the earliest. I also want action against the customer rep who misguided me and assured me by giving fake promises.

Thanks,
Amardeep Kaur Panesar
Please contact me on 97697 16950, this is my other number