No action to initiate Refund even shipment is not traceable and lost in the way

My snapdeal order no. is: ” 2603161069″ placed on 11th Aug 2014. The shipment is lost in the way and traceable since 24th Aug 2014. Though they have got confirmation from the courier service that the shipment for this order is lost and I called them 5-6 times they are just fooling me and saying within 48hrs your refund will be initiated. And still I am waiting to initiate and then it will take 5-7 more days to credit in my account.


Comments

One response to “No action to initiate Refund even shipment is not traceable and lost in the way”

  1. Dear Customer,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your order ID in your subject line.
    Thank You for your cooperation.

    Regards,
    Snapdeal Online Team

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