Location/place: Surat, Gujarat

Name of company/service: Snapdeal

I ordered one saree from snap deal.com threw online shopping site, i already paid my payment threw online net banking. snapdeal’s estimated shipping date was 18 july 2012 and till today i not receive my order. After that i registered a complain and complain no is : 799578 three times but they says it will be received in few days. 13 days already gone. now what ?
My order id :651485848. please send me the appropriate solution.


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