Location/place: VARANASI
Name of company/service: vODAFONE
Hello sir,
Mobile No. 8795100001
SIM No. 89911500028144841572
Customer Name. Vishwas Jaiswal
Activation Date In Postpaid. 25-Feb-11
Activation Date In Prepaid. 6-Aug-11
This is to inform you that I have taken a Vodafone postpaid number 8795100001 on the name of Vishwas Jaiswal on dated 25-Feb-11 and then I migrate this number into prepaid on 6-Aug-12 on my own ID and address proof. All required documents have already been furnished by me to the company as it can also be checked in company records and tools.
On 20-May-12 I found that my number is not in the working condition as it was showing “No Network”. To resolve this issue I visited at the Vodafone Store Kamachcha Varanasi and then I got to know that my number has been replaced by someone else without any information by illegal way or may be the help of any internal Vodafone employee. Then immediately I lodged a complaint there to resolve this issue but still I have not got any resolution.
Being a consumer I request you to please help me to get the answers of the following Question:
1) How can a company leak the identity of any subscriber to anybody else?
2) How can a running number being replaced and profile being changed?
3) Who will take responsibility for all the problems which I am facing?
Being an customer I need compensation of Rs.100000 with my number regarding the loss of my image as all the contactable people of that number are raising question to me.
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