Reliance Net Connect +

Location/place: Noida

Name of company/service: Student

Hi,

I have Purchased a Reliance Netconnect+ USB (8595489251) with an offer of 3-free month for 2200/-. It stopped working after 2 days. After That I called The Reliance Official (star Communication Phone No.- 09213331112, 09999503939), As it has stopped working .He asked me for re-submittion of document . after he requested I re-submitted the documents .
then he told me it will start working in 5 days , after a verification from reliance.

Then i complaint in reliance customer care they told me that your number is not registered .then he told me that they will seek in to the problem and it will start working with in a week. Since then he promised at least 10 times that the service will be active in 24 hour and it never worked since then. I had to go to his office many times and made a call every day to them, without any action from him. now, he is no longer picking up calls.

This type of unethical behavior from reliance sales person (Mr Sanjay , phone no.-09312649825) . I want to complain about this. I hope you take action against this type of behavior. I also want my services restored and my bill fixed (since I was promised 3 free months and I am unable to use service after a week).

Sincerely,

Sushant Kumar,

Cell#: 08587079624


Comments

2 responses to “Reliance Net Connect +”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Cheers,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOMcare

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