not giving money back

Location/place: ghaziabad

Name of company/service: fashionandyou

i would like to complaint against fashionandyou online shopping portal. i ordered for the dress of Rs 4750. bt once i received it the quality was not unto d mark. i returned it back they told your credits has been stored you can use it further. bt later they saying you don’t have any credit to use. they just making fool with their own terms and condition


Comments

One response to “not giving money back”

  1. Dear Customer,

    Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint, we were thus unable to identify the issue. Please help us with the order number on email ([email protected]) so we can identify and resolve your issue as soon as possible, or you can also get in touch with our new Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_227698805184) or our Twitter ID (@helpfny).

    Thanks!
    Team fashionandyou.com
    Support No | 0120-6739999
    Email: [email protected]

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