Location/place: Guwahati
Name of company/service: Bharti Airtel
used the above mentioned no. near about five years, but suddenly yesterday at night it becomes inactive, Imediately I contact customer care executive, he give me the information that my sim is crashed. Thereafter I chek my sim and today I again call to customer care executive now he said that this noumber is deleted due to invalid documentation. I am not satisfide in this answer and I talk to the supervisor now he tolled me another story, he said that I am not recharging the sim for a long period that’s why it is deleted.
But my questioned is that how a number is discounected without informing the customer when it is in used till the time of deletion? And hou your customer care executive hurass a customer by giving different information for the same case.
I mail my complain to the nodal officer of the company on 30.6.12 but till today no response is received from their end, Now if I call to customer care they said that they are helpless because they have no information about this no. at present.
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