Location/place: muzaffarnagar (U.P.)
Name of company/service: reliance communication
Dear Sir/Madam,
I have purchased Reliance Netconnect Plus USB Modem @ Rs.1250 on 2nd May 2012 and got activated on 3rd May 2012, as per the scheme i have got the recharge of Rs.350 and 10GB data free from retailer, on 12 june 2012 i have made second recharge of Rs.499 after i was assured by customer care executive that this scheme is available and you are eligible enough to recharge with Rs.499, my retailer made the recharge after the assurance, retailer got the message that the recharge was successful and he was debited with Rs.499 but i did not get any recharge on my Netconnect Plus, after that i have called customer care and they said that the scheme is available in your circle (Western U.P.) but your netconnect prepaid account is still Nil, whenever i ask my retailer he shows me the message of successful recharge & money deduction from his account but in this message he did not get transaction ID and company refused to give it, in the end i had to recharge again with Rs.500.
Please Help
Name – Adnan Ali
Add. – 143 Khalapar near police post muzaffarnagar (U.P.) 251001
Reliance Netconnect+ No.- 7520338308
Retailer – Friends telecom, Khalapar Muzaffarnagar
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