To,
The Concern Staff,
Customer care division,
Idea Cellular Ltd.
via proper channel
dear sir madam,
I Mr. Raghavendra Kumar Gunda subscriber of Idea from 2009 on wards with a mobile number +91-9666705894. I am happy with your services till June 2018. I am very sorry to convey this I was suffered alot with your services from last 6-7 months majorly network problem. from last night I was not getting signal in my mobile. I was tried with slot changing and inserted the sim in another mobile. same situation I wont get any response. previously the same problem but resolved by switching off the mobile and restart will give the signal. but now it is not working. Lastly I was tried in 2g Mobile I got the signal I was communicated to one of your executive on 06-01-2018 below 11.00 Am. after conversation again I was tried for 4g Mobile (REDMI Note 4 ). I was faced the same situation I was dissatisfied due to this problem. kindly tell me the way to resolve the problem. help me in this regard. I am waiting for your favorable reply.


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