pathetic customer service

I called up Head Honchos for a query on a job posting which I had applied to, instead of guiding me to a solution, the lady at Head Honchos abruptly cut my call after speaking to me rudely and screaming at me over the call, the staff is extremely rude and arrogant,They don’t have a transparent way of dealing with the candidate who has applied for a job through Head Honchos.