Broadcaster – Change of plan without consent

Comments

4 responses to “Broadcaster – Change of plan without consent”

1. 

   K. MANI

   December 30, 2016

   Dear Sir / Madam, 29 /12/2016
   Sub:- Sansui LED 40 Inch is Duplicate product / Low quality
   due to my panel is repaired.

   Kindly note that I have purchased Sansui Colour TV in the year 2001 , till now there is no repair at all, due to this aspect I have purchased 40 inch LED Sansui TV in the month of May -2015 but yesterday ie 27/12/16 my LED got repaired. I have complained to customer care centre at Tambaram (Chennai), their service Engineer came today , he says “PANEL” problem , panel to be change.
   He informed to Customer service centre, they called me yesterday afternoon they are saying for panal replacement cost is Rs. 22,000/- , I am very surprised , because I have purchased TV in the year May 2015 , an amount of Rs. 35,000/- TV is working for 18 months, that product was made in duplicate & quality is very poor.
   Kindly replace the my LED TV or Panel otherwise I will apply in Supreme Court for huge compensation & all Sansui brand ban in India. Because you are reputed brand in home appliances and many of our family is using the same brand & same make there is no problem till now during long service , whereas in this case I faced above problem.
   Your esteemed positive reply for replacement of my LED 40 inch with same model required or panel otherwise will approach legally for duplicate product / inferior quality selling for the customers with Original price which is not justified. Please note that it will reflect on your brand & reputation.
   Please take immediate action for replacement of TV or panel, I am giving time you for 3 days only.
   Regards,

   K. Mani.
   No: 338 / B,
   Easwari Nagar Extension,
   Near SBT Company,
   Selaiyur Post,
   Chennai 600 073.
   Mobile No: 7567872275
   Mail : [email protected]
2. 

   Dish tv

   January 5, 2017

   Dear Anshad

   Hope you are doing good.

   We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

   Regards,
   Online Team
   DishTV
3. 

   Videocon

   January 5, 2017

   Dear K. Mani

   Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
   Thank You for your cooperation.

   Regards,
   Sansui Online Team
4. 

   Dishtv

   January 13, 2017

   Dear Anshad

   Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

   Regards,
   Online Team
   DishTV