I’m complaining about charging extra bill by airtel

Dear Sir / Madam,
My bill is around Rs.640 for may2016. I had an issue with this bill. If you see my old record my bill is between Rs.110-130. I get 481MB data free for month. But on 11 Jun Myairtel App tells other story which shows 112MB data is remaining. Airtel Charged me Rs.445 + Rs. 71.20 (16% Tax) for using extra mobile data.
I didn’t got any SMS for data limit exceeding or usage of 100%. I only got 50%
usage SMS on 23 may 2016 after that no any SMS i received for data limit.

Also i always checked on their MYAIRTEL app. Today i checked it after seeing bill of May2016. I attached screenshot copy of data usage from Myairtel app. It shows 112.6 mb data remaining for May2016.

So i request them get me waiver of Rs.516 (Rs.445 + Rs. 71.20) as soon as possible. But they refuse it. They are forcing me to pay all money.

Plz find the attchment.. (Screenshot of data usage taken by Myairtel App.)

Regards


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