i am have airtlet postpaid plan of 1999/- montly rental in which i can use 7gb data at 4g/3g speed & unlimited in 2g speed but from 13th of this month i am not able to use data in my mobile but i can use data in there prepaid connection. i am regularly complaining for same to there customer care ,nodal officer ,appellate authority but from them i am jut getting time in which my issue is not resolving.i can’t port to other company because in my work place only air el is having there network .
kindly help out to resolve this issue with airtel
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