I am an Ideal customer My mobile no. 8904146158 I am recharged Rs. 98 rupees for 2G internet pack on 2 Apr 2016. They sent confirmation sms (Dear customer, you have successfully recharged Rs. 98. enjoy free 10024 mb data. Kindly note only the current data pack is applicable. Validity till 01.05.2016). But they deduct Rs. 30rupees for 2G internet charges on 29.01.2016. when i contact customer care on 29.04.2016 they are not responding properly.
Please help me.
Idea Cellular
Comments
2 responses to “Idea Cellular”
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Dear Customer,
We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
As per your telecon with our customer service associate on 6th May 2016, you can write to our email desk at [email protected] for any queries. For further assistance, you can also visit our website: http://www.ideacellular.com.
Thanks & Regards,
Customer Care, Idea Cellular.
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