cheating customers by providing fake informations and charges

hi ,
I ordered an Aurica Acoustic foam on 4/07/2016 paid online , they mentioned that item will be delivered at my place in 2 days if i paid Rs 200/- extraa or else i got normal delivery options of Rs 100/- to get the product in generally 5 to 7 days and last option was free delivery which will be delivered in 12 to 15 days.
i opted for faster delivery option that is RS 200/- extraa and till they didn’t despatch the item yet. from bajaao .com

thanx


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