I got a problem of B001 or No Signal from 21 may 2014. I raised several complaints at airtel customer care but it has not been resolved yet. On my second complaint they send their labour. After fixing the problem he asked for rs 250 instead of rs 150 as service charge. When I refused to pay rs 250 he started quarelling with me and after making a scene he asked for the service charge rs 150. I gave the service charge to him. After one day same problem B001 Signal loss occures again and I raised an complaint. Customer Care told me that I have to pay nothing. This time they send another labour and after fixing the problem he asked for the service charge rs 150. I contacted customer care regarding this and told me to pay the charge and told me that Airtel will pay the amount in my account. The same B001 Signal loss problem exists again and I raised complaint but this time nobody came and when I asked them about the payment the customer care told me that there is no such rules and Airtel will pay nothing to me. I raised several complaints also in airtel presence and in every customer service site of Airtel but my complaint has not been resolved yet.
Airtel DTH
Comments
2 responses to “Airtel DTH”
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Dear Customer,
This is with reference to your post dated 21 Sep 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at [email protected]
Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd -
Dear Customer,
This is with reference to your post dated 21 Sep 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at [email protected]
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
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