Sir on 19 jul 2015 i have recieved a msg from idea care that i have been given 50 mb free data on my no.8502043785.so i opened my data services and closed it in within 30 seconds because doubt persists in my mind.but in the mean time idea has deducted my talktime of 61.20 rs.when i asked for refunding my money or give me the details why my money has been deducted they are unresponsive.kindly look into the matter and do the needful
Talktime deducted
Comments
2 responses to “Talktime deducted”
-
Dear Customer,
We sincerely regret issue with your balance. We’ll check this and update u soon. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
As per your telecon with our customer service associate on 10th Aug 2015, we have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Leave a Reply