I bought Micromax Juice-2 AQ501, from dealer Name:Technovision Door No 3-6-369/1, G-2 Ground Floor, Sanatana Ecstasy, Himayat Nagar, Hyderabad – 500029, Adjacent To Tanishq Show Room on 25/04/2015.
Mobile was not at all used almost for 15 days, and after 20 days entire screen become blank, battery burns like plastic mother board got damaged, mobile phone was heated like anything. I sincerely asked dealer and people in service centre to replace me with the new handset both were denied and replaced phone battery with ordinary and 2nd handed, people in service centre took 4 days to comment what they are going to do the handset and took 8-10 days in returning my mobile. I accepted because have no other option, these people simply denied to replace handset saying if you want to take or no its your decision we cannot do more than this. I have taken that defeceted mobile and start using again the problem persisit again and I don’t see any changes in mobile, look like they just replace ordinary machinary on it and thrown on to my face.
Why should I use your mobile with used battery and other items, I have paid 9,000 Rs, for not to use second hand mobile.
So, same problem started again when speak for 10-15 minutes mobile will become very heat, in this case I want to know whether you people replace me with the new handset or refund the entire money. If at all any thing happned to any persons life to my family I will go to court and media and do best I can do.
Sincerely request micromax responsible people to look into my issue do the needful as soon as possible and give me solution before I go to consumer courts and police complaints.
Please note: give me new handset or refund my enitre amount which was paid Micromax.
Appreciate your quick response, please call to below number or reply to my email id.
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