I don’t know what happened with samsung first of all they give me a default phone and secondly when I went to gallery they ask for Rs.7000 for servicing my phone.
Here what happened:-
I have purchased the so called Samsung neo plus before 2 months and it was good till the first month.
the first problem arises after 1 month when the center button stopped working and the next day the sim slot down also stopped working and in the third day the charging slot also stopped working.
When I visited the gallery for service they opened the phone and checked the device(for which they asked me to pay Rs.171 for checking alone is this free warranty) and after checking the person told me that the phone has liquid due to which half of the motherboard got damaged and to repair I need to pay 7000 INR.
Thats a shock for me as the phone was never involved with any water accident I said them the same.
And the person replied that while talking your sweat may have gone under the phone how can they justify this the sensor is on the bottom of the phone.
Really lost all the respect for samsung.
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