Complaint About Poor network on poor internet speed

mene reliance ka deta card liya he magar mereko jo deta mila he usko me use hi nahi kar pa raha hu kyoki deta card ko network hi nahi he mene network ke liye deta card ko ghar ke uper latkaya ab mere ko network tomil raha he lekin internet speed hi nahi he jo deta card mene liya he vo reliance3 he usko speed batai gayi he 1.8 mbps se 3.1 mbps se milegi or meroko jo speed mil rahi he vo 9 kbps se 50 kbps mil rahi he mene jisdin deta card liya tabse matlab 8 / 4 / 2015 se ye taflik arahihe mene bohot bar Customer Care pe complaint ki he lekin koi javab nahi mila meri complaint id he 23992149 ye complaint 8 / 4 / 2015 ko ki thi uske bad me ne 24 / 4 / 2015 ko dusri complaint ki thi uski complaint id he 232594610 to sir krupa kar ke mere ko madat kijiye thanks