not received the payment after deducted money from my debit card

I use the virgin website for recharge and make recharge of 33 rupees and transaction are complete and payment is successful done, but the mobile no 7417971931 on which we make recharge no received confirmed message.
DETAIL OF PAYMENT IS AS BELOW
TRANSACTION ID BSMP3585351452
DATE OF PAYMENT 08 DECEMBER 2014
MOBILE NO IS 7417971931
RECHARGE AMOUNT IS 33 RUPEES.
so please solved my problem as you can