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Froud | Wrong Bill Generation

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by

Sudhakar C
in

Dear Team,

I am dissatisfied with the services provide by Airtel. My Number is 8951229901.

I was using 199 plan for the last month since I am porting to Other Telecom services.

But the bill generated for that month was around 980 or something and for the last month i used for 5 to 6 days they generated around 200 rupees.

But Hardly I have used for 400 and 100 may be.

This is unfair. Even they raised an issue with the new service provider (ported) and today they disconnected the network since I have to pay 70 rupees in that itseems!!!!!

I paid around 1000 rupees for the last 40 days but hardly I have used 300 to 400.

Its really unfair. So, I need clarification on this. I need full usage details for the last three months and need CLEAR INFORMATION.

Thanks

Comments

2 responses to “Froud | Wrong Bill Generation”

  1. airtelpresence Avatar
    airtelpresence

    Dear Sudhakar C,

    This is with reference to your post dated 06 December 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

  2. airtel Avatar
    airtel

    Dear Sudhakar C,

    This is with reference to your post dated 06 Dec. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]
    Look forward to hearing from you.

    Regards
    Sandeep Kumar
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd

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