RIDICULOUS PRODUCTS YOU ARE MAKING & CUSTOMER IS FACING SO MUCH OF PROBLEM & NOBODY IS THERE IN YOUR SAMSUNG WHO CAN SPEAK WELL WITH CUSTOMER. WHETHER IT IS jYOTSNA OR GAURAV SAXENA FROM CUSTOMER CARE.
FIRST CUSTOMER PURCHASE BRANDED PHONE LIKE SAMSUNG, THEN WITHIN A ONE MONTH HE FACE PROBLEM WITH DEVICE. AFTER THAT CUSTOMER HAVE TO GO TO SERVICE CENTER, WHERE WE DONT KNOW HOW MUCH TIME YOUR ENGINEER WILL TAKE TO IDENTIFY THE PROBLEM & THEN MY ALL DATA WILL FORMAT DUE TO REPAIRING.
CAN YOU FEEL HOW MUCH PROBLEM CUSTOMER WILL FACE IN THIS PROCESS???
AND HOW DARE YOU TO SAY WE WILL NOT REFUND, YOU CAN MAKE FAKE PRODUCTS BUT IN REFUND HOW CAN YOU IGNORE????
NOW YOU SEE I FILE THE COMPLAINT IN CONSUMER FORUM WITH NAME OF YOU. AND NOW ME & MY ALL CIRCLE FRIENDS WILL POST IN ALL CHANNELS, TILL ILL NOT GET REFUND.
MOREOVER YOUR TOP MANAGEMENT IS ALSO USELESS WHO CAN SEE ALL TRAILING MAIL BUT NOT TAKING ACTION.
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