issuing a new key board due to technical problem

Dear Sir/Madam,

This is to inform you that my self Subrata Banerjee, my laptop model AE1V2582-1, serial No-3111AE774774, i was register my complaint for issuing a new key board due to technical problem, i was call log on 24.05.2014(call log no-8504427849). After repeating followup it was not resolve, the concern person told it was resolve and key board was replaced but no technical person was come and entertain the problem, Again i was hammering but they told the complaint was closed & resolve the problem, but till today it was pending and i am till suffering with your service.

It was hearty request to you please followup and resolve the problem ASAP.


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