not working mobile from first day of delivery

i purchased mobile phone from mydealshop.in on 15-oct-2014 of Rs. 1198/- . Speakers are not working from the first day and battery is also not working.i booked this order from an advertisment in newspaper amar ujala.i tried many time to complaint for that phone but no one is ready to talk in their company about this order .No any complaint no. is given and no any custmer care is there .please help us our money is so precious to us … INVOICE NO.=SAPL/10/14/.2196 16/oct/2014 customer order no.=ORD31439 disptched via=ECOM docket no.=713197910 customer name =naveeta sharma mobile name=subway hero-1 with free2.0 multimedia speaker *((with one year garranty))* . – See more at: http://grahakcomplaints.com/ViewComplaints/1265/Mydealshop_in/not_working_mobile_phone#sthash.M65S8yQD.dpuf