no fully information give by company about product

sir,
in morning 2 october ,on my pc chrome send a survey about use of chrome. then i fill all information about they ask,after this they say you win a mobile phone at low price ,I pay 499 rs for Samsung Galaxy Note 3 N9000 wi,this attach to big shop ,order no 91764436 .but at till 2 nov no information give me .and when i call on given customer care no then no one recieve my call. so please sir help me .


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