Online Consumer Forums and Consumer Complaints Site

Billing Fraud

Oct 31, 2014

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Dear Sir,

This is some serious Issue and an act of cheat !!!

Yesterday at i.e (29/10/14) I made a LOCAL call to the number 7860039555 at 11:04 hrs. For your kind information its a local UP est number, its an idea GSM sim. Now, it was a 37 sec call but when i checked my balance Rs 100 in full was deducted, On dialing reliance customer care they told me that I have made a call in RUSSIA somewhere and thats the reason for deduction. They are not even registering my complaint saying they don’t have the authority for registering this complaint. They even saying ki “Sir, mazak mat kariye apka paisa to nai ane wala ab”

This is something very irritating. I want my money back, you people please call at that number and make a confirmation or do whatever best you can do. but please do remember I am not from Ambani n family, Rs. 100 means a lot to me and I want it back.

I am also attaching this email to different consumer forum online help …. please help me out… its a fraud.

Regards,

Nazish Ahmad
8687102351 (reliance gsm)

Comments

2 responses to “Billing Fraud”

RCOMcare

November 1, 2014

Dear Nazish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Nazish Ahmad

November 15, 2014

On 6/11/2014 I received a call from reliance and still they are asking me that what happened. After I told them the whole issue I was given a complaint number i.e 226561990 with a promise of resolving the complaint in next 3 days. Its 15/11/14 today and I don’t know that when the promised 3 days will get over. Reliance its a shame, why don’t you people do some cross exposure training with Vodafone and Airtel that will help you to improve on guest services.

Billing Fraud

Comments

2 responses to “Billing Fraud”

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