Dear Sir/ Madam
I have purchased a free to air Unitech DTH worth 1400 rupees on 18 july 2014 with six month warranty from Aryan Mobile Shop,New Mall Godam Road Bhangwachungi Pratapgarh U.P. ,but after Passing two month DTH was not working Properly, so i go to that shop on 21 Sep 2014 in the morning and told the problem to the shopkeeper. The shopkeeper told me you will have to pay but i replied the product is in warranty period then why to Pay? Then he told me Ok you come in the evening at same day, and when i go to the shop in the evening he give me DTH but without checking the DTH i go back happily to my home and i was shocked because DTH was not Working. Again i returned back to the shop then shopkeeper told me Ok you come in the next day. When again i go to the shop on next day Shopkeeper give me DTH and this time DTH was working but again passing almost 15 days, DTH was stop working then again i go to the shop on 06 Oct 2014(Monday) and told about the problem then he replied me you come in coming Sunday means after 5 days. And now he started harassing me because on that Sunday he told me your DTH is in Allahabad for repairing so you come after two days and i go back to the home with disturb mind. And again after two days i go to the shop but this time also shopkeeper told me you come in the evening. In the evening again he told me you come in the coming Sunday means after three days. After three days , again after two days. at this time he give me a very old and damaged DTH means minus quality DTH. And i go back to the home and this time also the shopkeeper cheated. And again i go to that shop on next day i told him about old DTH , this time he replied me you keep this DTH with you and come in the saturday and now again on the Saturday he told me in the evening and till now this is going on. And one thing also i want to share here that when i call him, he does not pickup my call. And now i want my Total amount and losses due to him. and when i told him i will go to the consumer forum he replied me”chale jao consumer forum, nahin dunga”. And now i am thinking he keep DTH with him for expiring the warranty date.
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