poor singnal-reliance big tv

Smart Card No.,: 200931851835

​I have complained for the poor quality of signal on 13.10.2014 (ERROR 400 – showing on TV while switch on the TV). First time your technician came and said the problem is sorted out but at the same time problem remain the same. Then we complained again, technician came and changed the set top box and charged Rs.500/-. Then again the problem remains the same and not sorted out.

​It seems that the tehcnician has replaced the set top box without proper checking the old set top box which cost me Rs.500/-, it is a gross negligence on the part of reliance.

​Same day on 13.10.14, we have complained for the same but still nobody came to sort out the problem. I have spoken to your customer care centre daily basis and spoken to Amandeep twice but nothing is being done to get over the issue.

​Kindly send your representative/technican to fix the issue immediately as I am unable to view the TV programmes despite expending my hard earned money.

Rajendra Rawat
Mob: +91-9810201150