My name is Biswajit and my mobile no is 9804044475. Yesterday i got a sms from this Aircel company that if i recharged with 110 then i will get double benifit of 220 talktime. Then i recharged with the same but did not get any extra benifits. Then i contact 3-4 times to the Aircel customer care but they told me that there is no such kind of offer but the sms is still here on my mobile. So now i requrst to the Consumer Forum that please do something with that and give me the double benifit. Thank you.
Did Not Give Benifits
Comments
2 responses to “Did Not Give Benifits”
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Hi Biswajit,
Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [email protected] for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[email protected]
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Dear Biswajit
As per our system records, it has been found that you already received 220/- balance by recharging with 110/- on 12/10/2014 00:18, then you have transferred a value of 112/- to another no 9804911710 through sms balance transfer process on 12/10/2014 14:38. Hope the resolution offered meets your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [email protected] for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[email protected]
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