Vodafone charging fake download charges

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5 responses to “Vodafone charging fake download charges”

1. 

   jignesh

   October 17, 2014

   hi guys n gals, , my fblink
   please forward and gather as many vodafone people who r facing such problems, we all will port in group as from each state or each circle

   https://www.facebook.com/jignesh.nagda

   [email protected]. [email protected]

   @manish see i have mailed to these ids in past, lastmonth also i mailed, and mailed thourgh http://pgportal.gov.in/ my complaints

   [email protected]
   [email protected]
   [email protected]
   [email protected]
   [email protected]
   [email protected] GLOBAL CEO VODAFONE
   [email protected] INDIA CEO VODAFINE
   [email protected]
   [email protected]
   [email protected]
   [email protected]
   [email protected]

   read this link also, Vodafone India opens its billing and messaging APIs to third-party developers by NDTV Correspondent, January 10, 2014, vodafone didnt even answerd the QUESTION asked by NDTV

   http://gadgets.ndtv.com/telecom/news/vodafone-india-opens-its-billing-and-messaging-apis-to-third-party-developers-469369

   see now , as i have gone very deep, i hadvisitied every link of vodafone 3rd party services, they show it as in VAS< but when i checked inVAS nothing was there in my account, than i had done some sending to 111 sms CAN every of those 45-50 VAS vodafone has mentioned in its list at this vodafone website,
   https://www.vodafone.in/vas/pages/alerts_services.aspx

   sms i did send read all this
   on 12 /09/2014 09:03 am
   CAN VVIDIA – hello you r already deactivate on vividia pack

   CAN VV – hello, your request for deactivation of video voue has been processed we will inform u shortly, (butno information from when it started and till if it is ended nothing i got sms, reply back,,, so isnt this a cheating,

   CAN VZ – dearuser you rnot an active user of this service,

   CAN SCP – dear customer you r not subscribed to this service,

   CAN MM – you r already unsubscribed to this service,

   28/09/2014

   CAN WRADIO – hello you r already deactive on worldspace

   CAN MODELS – hello we have received request for deactivation of model shop, we will inform u once request has been processed, ( this is rubbish, again same thing we will inform u, but when it started that time also no information, and after sending sms also no reply information back, ) is this the way vodafone is earning now,

   CAN SPUNK – your request for deactivation is in process ,you will be notified once service is deactivated, (how is this now, how did this service got active when , no confirmation message nothing and now all this, if their message means they will notify us than when it got activated why didnt we got message

   CAN TASHAN –

   CAN GC – hello you r not subscribed user to games club service

   CAN HVA – dear customer ur not subscribed to this service

   CAN MDEALS – dear customer ur not subscribed to this service

   CAN BISCOOT – wrong keyword

   CAN TPG – we have ur request for deactivation of time pass games, we will informu shortly, again, (when all this services have been started ,this is total rubbish, i dont even know how is this vodafone not getting all this, and if if activated than why arent we getting the messages when it was been activated, how is all this possible, )

   CAN ISPORTS –

   CAN BFFS – hello your request for BIG FAT STORE has been accepted we will inform u shortly, ,(this is another loot, now going on, last 2 months single download charge thing and now after putting up complaints and all regularly this is rubbish,how all this service have been started, )

   CAN DINDO – you r not subscribed,

   CAN MASTCLUB – you r not subscribed,

   CAN MAC – your r not subscribed

   CAN GAMESBUZZ – this service is not available,

   CAN FOLLO – u rnot currently activated onFOLLO.

   CAN BSCOPE – no service found

   CAN TVM – u r unsubscribed to this pack, wow idont even know when i did subscribed to this pack, this is total rubbish

   CAN VADDA – u rnot subscribed,

   and many more, there is for sms reply from vodafone 111 its self,service not available. wrong keyword entered and all,

   first of all explain me how all this sarted,when did those service started why i didnt got sms, and now after sending CAN sms to all of the VAS vodafone has in its 3rd party why i those sms come in reply that i will be informed for deactivation, and why not when those were started, why no messages for conformation also, Will I get any sms confirmation when I activate this service?
   this is writen in vodafone page, Yes, if you activate the service through sms. You'll get an sms confirming the receipt of your request.
   why no sms nothing than,

   i need explaination on this, , after i did complaint to TRAI that time i had one fake download charge, than now its more what is all this, is this a torture to me or what,

   first of all there no ad on whatsapp , wechat, viber, cribuzz app this on ad of free UCbrowsre , nothing more, no ad in money control app, no ad in angry birds rio app, no ad in teen patti app, no ad inixigo app. no ad in m-indicator app, ibrowse cricinfo site, there r no such ads to click on, and what more , every single person from vodafone says we musthave clicked an add, r we fool, i m using 2G service from april 2013 till now, why only now these 3 months, why not previously if im using like an fool or illiterate person than why not from the start when i started using 2G service,

   see this from that time when i started till today i using same see my usages,
   bills usage
   MAY 2013 – 677 MB no download charges, 2GB was free 12th april to 12 july
   june 2013 – 1487 MB no download charges,
   july 2013 – 1108 MB no download charges,
   AUG 2013 – 300+ MB no download charges,
   SEP 2013 – 465 MB no download charges,
   OCT 2013 – 524 MB no download charges,
   NOV 2013 – 899 MB no download charges,
   DEC 2013 – 942 MB no download charges,
   JAN 2014 – 675 MB no download charges,
   FEB 2014 – 1014 MB no download charges,
   MAR 2014 – 911 MB no download charges,
   APR 2014 – 962 MB no download charges,
   MAY 2014 – 850 MB no download charges,
   JUNE 2014 – 972 MB no download charges,
   JULY 2014 – 970 MB no download charges,
   AUG 2014 – 771 MB and 01/08/14-22:51:42 hello1_tvallsouth_ 0:00 99 4 6
   03/08/14-20:53:50 hello1_tvallsouth_ 0:00 30, what was downloaded, i dont even know,
   SEP 2014 – 860 MB and 24/08/14-17:02:52 hungama.com_value_ 0:00 50 4 6
   25/08/14-23:54:14 hungama.com_value_ 0:00 50,

   i have never ever started a caller tune srvices also in my whole 13 years of use of this service, from max to orange, orange to hutch and now hutch to vodafone, i have never started any service which i have to pay or i have been in any kind trouble so far, but now this is going over my head, now i think vodafone is just trying to make their tax money to pay by looting us in name of 3rd party service,
   see this, same usages, if i m fool or illiterate than whynot i had done mistakes as ur vodafone people have been saying me that i may have clicked some link, so far i m using same thing which i had from when i started 2G services, but now from last 3 months its worse now, going over head,
   well if vodafone people have tied up with the 3rd party services why not u informed the peoples who r using vodafone service, and why those are hidden, wedont need such 3rd party charges,,
2. 

   zalak shah

   January 29, 2015

   I am facing the same problem from last 6 months…when every time call customer Cre sometimes they reimberse their fake charges and sometimes they use to ignore..this time they have charged me 198rs…isthis some kind of joke vodafone is playing wid us???
   What they are doing…why do we have to fight with then every month for this fake charges…i am requesting you portability number bcoz now dnt interested to stay wid vodafone…i am using this network from last 12 years but if they dnt care about their customer relation then why we…

   I am expecting promt reply from vodafone customer care..
3. 

   Girish mane

   February 17, 2015

   I have also the same reasons to say.. do let me know what needs to be done. [email protected]
4. 

   Arbaz Khan

   March 9, 2016

   I was being charged for Vvidea video show pack for Rs.49 last night. .

   I didn’t activate that pack and Vodafone customer care are not giving refund. .
   They automatically activates services on your number and neglects they did it…

   Hate Vodafone for that. .
   Broke my sim card for Vodafone customer care being so rude to me when I called. .
5. 

   Biswajit Patra

   May 26, 2016

   I have also faced the same problem.
   My mob no is 7501190901.I don’t know when the follo pack which is unknown to ma is activated.Vodafone gives me a sms and deduct 5 rupes /day.I am confused when I checked my balance.Then I called customer care no but they told me the same excuse and don’t refund me too.I am tatally disappoint to their services.