Vodafone charged for hello1_tvallsouth and wapvilla_ppd

I am a Vodafone customer and have a post paid account. I was charged Rs. 99 for browsing some site called hello1_tvallsouth and Rs. 49 for wapvilla_ppd. When I called the Vodafone service center they told me that I had gone to the above sites and hence have been changed. I do not remember even browsing these sites and now they are asking me to pay for something I have not used. they are unable to give a proper explanation of what was downloaded or how this site works. They say that it is a subscription amount for 30 days, but I have not asked for any such subscription. They are not ready to reverse the charges. Kindly liik into the same.


Comments

One response to “Vodafone charged for hello1_tvallsouth and wapvilla_ppd”

  1. Hi Venessa,

    Sorry for the inconvenience. Please share your current and alternate contact numbers in the following link and we will help resolve your concerns. http://bit.ly/1EH0rDN

    Regards,
    Vodafone India

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