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Not getting services from Bharti Airtel

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by

soumen1i
in

I am a premium customer of Bharti Airtel Ltd. a user of high speed 80mbps FTH connection subscriber.

There is always a disturbance of my internet connection and not getting a continuous data connection.

From 22nd June 2014 to till today I complained about the matter from the lowest level to the highest level of the customer care department in Bharti Airtel. No one is resolving this problem and harassing me with some illogical argument but when I am asking for a written reply they are avoiding the issue.

Total more than 25 emails and 50 telephonic complain has been lodged but there is no resolution.

Comments

10 responses to “Not getting services from Bharti Airtel”

  1. airtelpresence Avatar
    airtelpresence

    Dear Soumen,

    This is with reference to your post dated 18 September 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Soumen Sarkar Avatar
    Soumen Sarkar

    I have emailed all the details of proof .

  3. Soumen Sarkar Avatar
    Soumen Sarkar

    I have emailed all the details to [email protected] but got NO REPLY form them.

  4. abhisoni Avatar
    abhisoni

    i like airtel

  5. Avatar
    Anonymous

    I bought Airtel Postpaid datacard connection and paid 6 months rental in advance but Airtel keeps on sending bill again and again. It really irritates due to this I am planning to switch to another provider.

  6. Soumen Sarkar Avatar
    Soumen Sarkar

    Hi Airtel Presence

    Have you checked the series of emails or it was just a false promise?

    Soumen

  7. Vivek Upadhyay Avatar
    Vivek Upadhyay

    Airtel representatives are not interested to resolve the issue. They only try to convince the customer through mail…. but doesn’t look to solve the issue.

  8. airtelpresence Avatar
    airtelpresence

    Dear Soumen,

    This is with reference to your post dated 18 Sep. 2014. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
    If you require further information / assistance, please write to us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  9. Soumen Sarkar Avatar
    Soumen Sarkar

    Hey LIAR Airtel Presence!!

    I have sent 3 emails and there were several telephonic conversation with Heena Madam (Mob. No: 8130462700); an executive of your team.

  10. Soumen Sarkar Avatar
    Soumen Sarkar

    Hi All

    Please see the proof of communication with Airtel Presence in the following URL:

    https://plus.google.com/u/0/108374572776194375805/posts/aXG6Jkek6s9?pid=6061938896593406738&oid=108374572776194375805

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