illegitimate deduction of balance

i am a aircel customer, holding no 7686943038, On Sep 4,2014 i had talktime balance of Rs.40/- which was deducted from my account for no reason.My current balance is – 40.79/- I have internet pack activated in my account, then why was my balance deducted. please help me regarding this,the amount may be small, but deducting talkime balance without reason is unethicl. I have contacted the customer care, but they are denying about any balance deduction. But i am constantly getting balance reminder of Rs.-40.79/-


Comments

One response to “illegitimate deduction of balance”

  1. Aircel Support Avatar
    Aircel Support

    Hi Pinky basak,

    Thank you for reaching us at Social Care.

    We have forwarded your request to the concerned department

    and we will get back to you shortly with further updates.

    Kindly feel free to write to us at [email protected] for any further assistance on

    this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards

    Customer Service Officer | Social CareTeam

    Email us @[email protected]

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