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Idea Cellular postpaid

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by

srrohit13
in

Sir,
My complaint is regarding postpaid number 9911919810.I used this number last in February.I requested customer care to disconnect this number in February 2014 and the executive confirmed its disconnection.After three months in May 2014 I get a call from Idea customer care executive asking to pay an outstanding bill of Rs.1597.21.I told her that my no. is supposed t be disconnected.She again confirmed that my humber is disconnected and you have to clear the outstanding amount of Rs.1597.21 before.

Ii paid the outstanding amount and the transaction Id is RNIPOPSCN40556754.Now again after three months I get an email with a bill stating that my outstanding bill is Rs. 863.28.

This is simply harassment after several confirmations by Idea customer care executive of disconnection of number,Idea celluar slms down another bill.This is simply injustice and I am not willing to pay this bill since the number has no usage and was supposed to be disconnected months ago as confirmed by the customer care executive.

Rohit Srivastava

Comments

6 responses to “Idea Cellular postpaid”

  1. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your query.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret the inconvenience caused to you. Our efforts in contacting you could not be established. Please share your alternate contact number and suitable time for us to reach you and address your concern.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Rohit Srivastava Avatar
    Rohit Srivastava

    my alternate number is 9873043714

  4. Rohit Srivastava Avatar
    Rohit Srivastava

    Idea Team
    You asked for my alternate number.My alternate number is 9873043714.

  5. Idea Cellular Avatar
    Idea Cellular

    Dear Customer,

    We regret to inform you that your number has been temporarily disconnected due to non-payment. Thus, we would request you to clear your outstanding amount. For further assistance, kindly contact to our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  6. Sunny Kumar Avatar
    Sunny Kumar

    Hi Sir,

    My idea post paid no is 8802979881.
    I got problem in bill 10th of August 2014 Rs. 1038 ,and after communication
    which id is IdC1-29954015521 then after bill is 393, then next bill is Rs.732 of Sep.
    In this month more than days my outgoing call is aborted but bill is so high.

    After some days i received a call from +91 87744000737, she say if you pay Rs.500
    then after your connection is start but till this time my connection is not start.

    Please do something for this act i will thanks to yo.

    Regards…
    Sunny Kumar
    +91 8527346805

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