For TATA Photon Max WIFI product it was said by sale executive Internet speed will be upto 9.63mbps and download/upload speed upto 6.62mbps; now I’m receiving speed of 64kbps and download speed between 5kbps to 30kbps which is near to 2G service; now no one is ready to solve my problem from TATA photon care. Device was purchased 6th Aug 2014 and activated on 9th August 2014 at 11:30pm and since then immediately speed problem started. I’m facing speed issue everywhere in India and care says that there is no tower and high usage area that why u will face problem all the time. On request to Tata photon sales team refused to give demo. Its been cheated as informed by sales executive.


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3 responses to “Tata”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Anurag Sugandhi Avatar
    Anurag Sugandhi

    10 digit photon: 9221165006

    M:9619788834

  3. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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