Big concerns with the Airtel service.9591304009 & 9566281150 & 04443807220.

Hello,
I am having issues with the Airtel services provided against my Two postpaid connections as 9566281150 and 9591304009 including Broadband connection as 04443807220.

I have written so many emails but didn’t get any reply till date for the concerns. As well as I had spoken to customer care of Airtel so many times but they have never comeback with any solution or support. I have even written to their Nodal officer but didn’t get any reply from them. All the email written to the following email id as [email protected], [email protected], [email protected]. I have mentioned the interaction id also in the email to whom i interacted to share my concern. I have also spoke to their manager but no support. One of the inraction id provided by them was wrong information. I even inquired for the same with them but no support. I have details about my interaction with Airtel INDIA. I was always given commitment from Airtel that they will comeback to me with in 4 hours but never got a call from them. I have spent my so much time to raise this concern and really need to bring in notice to Consumer forum. I have even told and mention in my email that if i won’t get solution, i will complain to Consumer court. Considering all above concerns and issues i decided to take it to Consumer Forum/Court.


Comments

2 responses to “Big concerns with the Airtel service.9591304009 & 9566281150 & 04443807220.”

  1. Dear Vipin,

    This is with reference to your post dated 13 August 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Vipin,

    This is with reference to your post dated 13 Aug. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [email protected]

    Look forward to hearing from you.

    Regards
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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