I bought a Mobile named mi3 from flipkart on 29th of July…
I was very much satisfied with the product, that is until I took the phone out of my pocket today evening…. I saw Crack on the glass which got me shocked… . There was no external pressure applied or any kind of mishandling… This is very disappointing… The company claims that it comes with gorilla glass out of the box…. But now the screen has a Crack on it….
It was with great difficulty I bought this phone… Now I’m left disappointed…!!
Did I pay 14k for a Mobil which doesn’t even hv a strong glass laid on it??
My previously owned mobile also had gg3 protection and it didn’t even attain a single scratch no matter how many times it had slipped from my hand…..
I have exact ideas about how strong gorilla glasses r and they not meant to get broken just for keeping it inside my pocket…. What if it caused injuries… It’s glass material which can easily cause harm if it breaks…..
At the end it hard earned money which I paid…. And I didn’t expect you guys providing wrong specifications(your office page has made the statement that it has gorilla glass 3)and such a phone with a very bad build quality….
I called flipkart customer care guys, but they failed to provide me right information, everything said is unclear….
They approved my replacement and later cancelled it….
Need help
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