The last month I have been called numerous times by one agent representing Phoenix ARC Collections on behalf of Kotak/Barclays bank, pressurizing me in various ways to settle my dues. I have kept my cool and even had easily agreed that I as a respectable citizen has every intention to settle the dues as end of the day it effects my credit history. The adverse situation I am in now, I was ready to pay 20,000 INR initially and thereafter 5000 every month to settle the dues. With this discussion I had asked for a settlement amount which I guess was agreed at 1,80,000 INR.
This agent, named Mr. Niranjan who himself agreed to have closing pressures as it is end of the month is now stating that the initial closing letter which shows some huge amounts, cannot be changed and is not ready to send me a fresh closing letter. In fact he has already called up some relatives of my girlfriend and tried some very bad means of putting pressure on them. This act is simply not acceptable and is a unethical practice in today’s legal system. He even threatened me to send letters to my girlfriend’s relatives place (which is so absurd and illogical) and my dad who is a retired person has already fallen sick hearing this kind of harassment calls.
When I replied to the mail of [email protected] stating that i want to close this loan but this is what I can manage to pay now, this agent called me again & started threatening me to send letters & call my girlfriend’s relatives place. This is such illegal harassment of people who are not even associated anyway.
Now would someone explain me what is going on??? Do you really think these practices would get you the money or make things all the more worse?
If someone can sort this out I am still willing to pay off the debt. If the unethical practices are not stopped right away then there’s nothing that can be done and no one gains anything out of that. Infact after all these, my father who is a senior citizen has fallen sick and if anything happens to him I have to take legal steps.
If there is a solution peacefully where I can settle the dues as per my funds availability where i pay 20k initially & then 5k every month, I am still open to do that.
This agent has again started calling & is still giving me options which I cannot afford & I am sure he will once again take wrong ethical ways & means which will only spoil the entire thing and make things worst.
Thanks,
Abin Gupta
Details: Customer Name : Abin Gupta
Customer Address : 6 LANDMARK RESIDENCY FLAT NO S022ND FLOOR 1ST CROSS ROAD NEAR BHOOPASANDRA
BANGALORE – 560094
BARCLAYS PL SETLEMENT/ ABIN GUPTA/ APPAC NO 000000181459
Collection Agency : Phoenix Trust FY 12-6 Scheme A
Address :
Phone Number :
Phoenix Trust FY-13-1 Scheme C
Kotak Mahindra bank Ltd.
Bangalore
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