Wrongly Charged for downloads in Bill of JUL-2014

Comments

4 responses to “Wrongly Charged for downloads in Bill of JUL-2014”

1. 

   Kanay Amin

   August 6, 2014

   Same problem with me.
   Vodafone have charged Rs. 49 twice for wap_wal_0049_ppu_fut0013.
   I have never downloaded or subscribed any alerts. These fraudulent charges are to be reimbursed…….I am not going to pay this bill unless Vodafone rectifies these charges……..

   My number is 9727887301……which is just a data plan SIM card put in a dongle.
2. 

   mohd shadab

   September 21, 2014

   I am vodafone Postpaid consumer (mob – 9918163004) and last month only i have changed my plan from voice calls only to (voice + 3G data) 399 Rs rental plan as per which i was entitled to 750 local min. and 1 GB 3G unlimited Data.but as per my latest bill generated on 16 sept 2014 for rs. 1038, i have been charged downloading charges 463 rs. i have not done any downloading from my phone?when contacted nearest vodafone store, – chintel house station road, lucknow – they said these are charged against download some applications or u have opened some webpage and along with that some other pages might have opened and these charges have occurred? and also these are not charged by vodafone but this website has charged you these charges and vodafone will pay these on your behalf.I have no idea how these charged occurred as there was no consent/approval/ any pop-up informing window while using regarding these charges was given. they have charged me for downloading wapwilla, d2c_mgossip_pack, d2c_ndtv_value_pack and other like that (total 10) incurring charges of rs. 463. when compliant to vodafone customer care, they refused to file complaint and even their nodal office reply to my complaint is that there charges are genuine for which i have no idea when i have download these and also what services i got for paying these rs. 463?
3. 

   shah chintan

   October 28, 2014

   same problem here with my bills..
   vodaphone charge me twice thats 98 rs that I didnt download that things..

   Please help me what can i do…
   my num is 9825713343
4. 

   RAKESH SINGH CHOUDHARY

   November 12, 2014

   Hi,
   I am a vodafone customer. I have been charged 246 Rs. for downloads which I have not done. Further, I have 1GB 2G plan so I dont understand why this download charges? Details of links and charges are as under:
   deals_mydala_99 = 99
   dwap_wal_0049_ppu_fut0013 Rs. 49 = 49
   d2c_mgossip_pack Rs.49 = 49
   dwap_wal_0049_ppu_fut0013 Rs. 49 = 49
   Total :- =246.00
   I have not downloaded any of the above links.
   I have tried to complaint over phone as well as live chat but the customer care was unable to give me any proper reply.

   While I was planning to issue a legal notice and file a case against vodafone in consumer tribunal, i came across this online forum.

   I cannot wait for more as last date to pay my bill is 28/11/2014 and if I will not pay bill i will again be charged late fees of Rs. 100/- So either this forum or consumer court but I need to do something as ap.

   My mobile number is 9413860866.

   Can you help me get my refund as ap ?