Ddelayed in Airtel Broadband connection

it’s been a week that i have submitted my documents for new broadband connection for my firm I also made full payment toward that to sales executive of Airtel Broadband Mr Ajeet (ph 08527365050) He promise me that they was install my connection next day but next day he misguided me and hold me for another day, like this he passed 2 day and I don’t get my connection.
My office is closed from last week due to internet unavailability, I am working on E-commerce so without internet iI am not able to do my work.
on third day i called him and told to cancel my request for connection, He doesn’t shows up then after 2 Hours his senior Mr Narednra (Ph 09971129328) and requested me not to cancel connection he will make sure i’ll get it by Saturday.
in mean time they don’t give me any update and when i call them they are not answering my call, by mistake if they revive my call they disconnect it before even talk to me.
I am still waiting for my connection, my office is closed, my clients are going away due to them
My connection is booked on my Firms name.
Shwetaank Pathak
Gizmento Tach & SUpport
32-C, B.R. complex, Oppo Una Enclave, Near Alhkon International school
Mayur Vihar Phase-I, Delhi 110096

ph 09818006224


Comments

4 responses to “Ddelayed in Airtel Broadband connection”

  1. Dear Mr. Pathak,

    This is with reference to your post dated 20 July 2014.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. shwetaank pathak Avatar
    shwetaank pathak

    I am looking for my connection not for another commitment.

  3. Dear Mr. Pathak,

    This is with reference to your post dated 20 Jul. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  4. Dear Mr. Pathak,

    This is with reference to your post dated 20 July 2014. We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel Customer Service Team)
    Bharti airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *