I have bought a phone of Spice mobiles on 4th May 2014 and there was some technical fault in the handset. So i submitted it at Spice Janakpuri Service Center on 14th May 2014 and I was informed by the service center that the handset will be repaired and delivered within 21 working days and same thing was mentioned in their job-sheet also (Job-Sheet Number/Service Request Number- 1767)
But it has been more than two months and i have not got my handset back. Whenever i call them or go there for the update they always say that the handset will be delivered within 2-13 days and this is going on for the last two months.
Personally i have visited there 3 times and spent around 6 hours and around 500 rupees in conveyance and in phone calls but all in vain.
Due to this since one month i am going under mental trauma due to their negligence and poor service.
I want them to get penalized and as a penalty i should be paid 50000?- from Spice Mobiles.
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