Change of PLAN not updated

My mobile number is +91-9312031533, I am a reliance post-paid customer since last 4 years.

Few days before I have requested to change my PLAN from “SPUNLTDONNET440” to “UNLIMITEDLOCSTDR_499”, with the reference number “3919560651”.

For this I was told that in my next cycle (i.e 7th of the month) my PLAN will be activated. But today 14th July 2014, still when I saw the mobile, my new PLAN is still not activated.


Comments

3 responses to “Change of PLAN not updated”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

    Regards,
    Reliance Communications

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,
    Reliance Communications

  3. Adv Ayd Avatar
    Adv Ayd

    Hi Reliance Communications,

    I discussed on call with your customer service associate and he asked me to send the mail for the reimbursement. I have send the mail to the “[email protected]” but still I didn’t find any confirmation mail.

    Can you please let us know, how much time will it take for reimbursement ?

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