Respected sir, Airtel customer care called me from no + 911400520147 to my Airtel no 8436406441 yesterday (26/06/2014) at 16.19 hrs which offering to recharge Rs 25 to get 250 MB 2G data ( 125 MB instantly valid for 5 days and rest 125 MB would be credited in next 4 hours valid for 15 days.)
I have recharged rs 25 but got only 125 MB 2G data valid for 5 days. One day over, but rest 125 MB is not credited to my account.
To know the details, I called the customers care, one received the call & disagree to credit the rest data balance.
Please solve the problem.
Thank you.
DISAGREE TO CREDIT ADDITIONAL DATA BALANCE
Comments
3 responses to “DISAGREE TO CREDIT ADDITIONAL DATA BALANCE”
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Dear Mr. Das,
This is with reference to your post dated 27 June 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
Dear Mr. Das,
This is with reference to your post dated 27 June 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 -
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