Mobikwik has recently launched it wallet service through which we pay for our online shopping. Ebay as provided the option to make payment using mobikwik. I tried to purchase a product from ebay by paying through mobikwik but when I reached the mobikwik gateway it asked me to add money to my wallet. After doing so when I tried to make payment it said transaction cannot be completed and my money is now stuck with mobikwik. I have asked mobikwik to refund my money but they didn’t replied for 15days and suddenly one fine day he told that they will not be able to refund the money directly. So they asked me to provide bank details an ID proof, I did the same. Its more than 10 day since my details were forwarded to them but till now they didn’t feel the need to even reply to my messages and my money is stuck with form last 35 days.
Kindly help me in getting my money back, please.
FYI the mobikwik ticket id:731212
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